Shipping Policy

SHIPPING RATES AND DELIVERY SCHEDULES

Eben Naturals has established new shipping rates, delivery schedules, and faster delivery service to enhance your overall shopping experience with us. Shipping rates for Standard Delivery of orders below $45.00 are a flat fee of $5.99. Shipping rates for Standard Delivery of orders $45.00 and above ship FREEm International shipping is a flat fee of $40 — no promo code required! Orders placed after 12:00 ET will be processed and shipped the next day. Additional shipping options are shown below.

For most packages, we use USPS services. Since the final delivery is handled by your local postal service, your order can now be delivered 6 days a week, including Saturdays. .

Business Days are Monday – Friday, excluding federal holidays within the United States. Orders will not ship on New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. Orders received on Saturday and Sunday will be processed on the following business day.

RESTRICTED ITEMS:

The US Department of Transportation (DOT) restricts certain items from being shipped by air if they could contribute to an onboard fire or other mishap. These items include aerosols and alcohol–based products such as pressurized spray cans, fragrances, and nail enamels. We’re committed to getting you your order as soon as possible, but we also want to do it safely and responsibly, in compliance with DOT rules. That’s why we require orders containing one of these items to be shipped via Standard Ground Delivery only. If your order contains one of these items you must choose Standard Delivery for your order. Unfortunately, we cannot ship restricted items to Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands, or APO/FPO addresses.